Returns & Exchanges

At Steiner Maastricht, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return your items within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Register Your Return

  Log into your Steiner Maastricht account or use our online portal to select the items you wish to return and provide a reason for the request.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.

• 3.
  Ship the Parcel

  Attach the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.